An independent voice in market research.
Summit Survey Solutions is a market research and survey services company specializing in consumer feedback, public opinion studies, customer satisfaction research, and data collection solutions. We help organizations gather reliable insights that support informed business decisions and strategic growth.
Headquartered in New York, our research teams design and execute studies across industries — from banking and retail to telecommunications, insurance, and digital services — bringing methodological rigor to every project.
Turn unfiltered consumer voice into decisions that improve products and services.
Independent fieldwork, transparent methods, and reports written for executives.
Accuracy first. Participant confidentiality always. No leading questions, ever.
Six principles that guide every study.
Integrity
We publish our methods, disclose our weighting, and stand behind every number we report.
Confidentiality
Participant data is stored encrypted, anonymized in reports, and never resold to third parties.
Rigor
Pre-registered designs, documented quality controls, and statistical review on every project.
Representation
Sampling frames built to reflect the populations our clients actually serve.
Reach
Active panels and field partners across North America with multilingual capability.
Accountability
Senior researchers stay on a project from kickoff through final read-out — no hand-offs.
From boutique panel to multi-sector research practice.
What began as a small group of methodologists has grown into a full-service research firm trusted by financial institutions, retailers, and public agencies.
- 2010
Founded in New York as a specialist consumer feedback practice.
- 2014
Expanded into public opinion polling and methodology consulting.
- 2018
Launched continuous CSAT/NPS tracking programs for enterprise clients.
- 2022
Opened cross-border research coverage across Canadian financial services and retail.
- 2026
Active research programs across 40+ industries and 120k+ annual responses.
Why organizations choose Summit.
- Domain breadth. Active research programs across banking, retail, telecom, insurance, transport, and e-commerce.
- Methodological rigor. Pre-registered designs, weighted samples, and documented quality controls.
- Participant trust. Strict confidentiality protocols mean higher response quality.
- Decision-grade reporting. Findings translate directly into operational and strategic recommendations.